Frequently Asked Questions
We answer frequently asked questions when considering a business move. From questions like ‘Do we move your IT equipment?’, ‘How long will it take?’, ‘Can the move take place out of hours?’ or ‘Do you offer storage?’
What's the best way to get a quote?
You can contact us by email or phone. Email us at [email protected] or call us at 020 7632 7573. Our friendly and knowledgeable team is on hand.
Do you move IT equipment?
Yes, we move IT equipment—and we go the extra mile to protect it. Unlike many companies, we don’t just transport it; we secure it in specialist IT cages or, if you prefer, in GPS-tracked flight cases for complete peace of mind.
How long does it take to move?
It really depends on the size and scope of the move, but almost always, it’s quicker than you expect. We specialise in rapid response, even at short notice, and can resource your project quickly to deliver within your required timeframe. Call us on 020 7632 7573 and let us know what you need moved and by when, and we’ll make it happen.
Can you get rid of the stuff we don’t want?
Yes! Depending on what you need to clear, we can take care of disposal or give your items a second life through donation. Through our Wish List Initiative, good-quality furniture is passed on to charities and organisations, who can either use it or sell it to help fund their vital work. It’s a simple way to make your move easier while doing some good at the same time.
Are your staff security vetted?
Yes. All our staff are fully security vetted to BS 7858:2012 and NQA 3000 standards. Every new employee is screened during induction, with checks covering at least the previous five years. This ensures we only employ personnel with a proven, trustworthy background—giving you complete confidence in the security of your move.
Can you move our safe?
Yes, they can be heavy and awkward to move. We will carry out a site survey and determine the best route and method of transport.
We have highly sensitive stuff to move. How can you guarantee its safety?
You’ve got sensitive items to move. How do we make sure they stay safe?
We use a combination of innovative security measures, tailored to your needs, such as:
- Fully escorted journeys
- GPS tracking for vehicles and individual items
- Secure flight cases and reinforced roll cages
- Individually numbered security seals on crates
- Plus a range of additional safeguards
Every move is different, so the best approach is to talk it through. Call us on 020 7632 7573, and we’ll agree on your most secure plan.
Can we just hire crates from you?
Not exactly. Our crates are provided as part of our full service. However, if you’d like us to store your packed crates or transport them securely to another location, we’ll be happy to arrange that.
